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Fincargo

Customer Service Representative (Full-Time or Part-Time, 60-100%)

Start Date: January 2026
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Join Our Team

At Fincargo, you’ll be part of a new, dynamic venture with plenty of room for growth and development. Located in the stunning Swiss Alps, our office is a vibrant space with modern amenities, top-notch facilities, and excellent public transportation connections. This is an ideal setting for a balanced, healthy lifestyle with easy access to sports facilities, nature trails, and alpine beauty right at your doorstep. Join us in shaping the future of road freight factoring with a dedicated, innovative team in one of Switzerland’s most inspiring locations.

About the Role

Our Customer Service Representative will be the primary contact for clients, ensuring their needs are met and inquiries resolved efficiently. This position is ideal for someone with strong communication skills and a dedication to client satisfaction.

What You'll Do

  • Respond to client inquiries promptly and professionally.
  • Resolve issues, ensuring customer satisfaction and retention.
  • Document client feedback for continuous improvement.
  • Collaborate with cross-functional teams to optimize customer experience.

Requirements

  • Previous experience in customer service, ideally B2B.
  • Strong problem-solving and communication skills.
  • Familiarity with CRM tools is advantageous.
  • Fluent in English and Spanish; French is preferred.